Privacy Policy

Introduction

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Policy will help you understand what information we collect, why we collect it, and the steps we take to protect it.

Who we are

We are a business solution provider in billing and accounting. Our products are listed on prime.co.in. To deliver the best of our services we partner with providers such as Airtel (SMS), NSDL (TDS), Azure, and AWS.

Collection and use of personal data

We collect information, including Personal Data, to:

• Provide and manage the Service
• Run internal business operations
• Communicate with you and support marketing (with opt-out)

Data is stored on secure cloud servers. We encrypt personally identifiable information where practicable. To request deletion, email jigar@prime.co.in.

When you request a demo or contact us, we may collect company name, your name, job title, phone, business email, and solution needs — to respond, arrange demos, notify you of updates or outages, and share relevant product information. We do not sell or rent Personal Data.

Disclosure

We do not disclose, trade, rent, or sell Personal Data except to comply with law, enforce our rights, prevent fraud, or protect safety. We do not store, share, or access clients’ business data beyond what is required to provide the Service.

Your rights

You may request access, updates, or correction of Personal Data you provided via the website by writing to us. We may verify your identity before responding.

Contact

Jigar Jain (Compliance Officer)
Prime Software Solution
Haroon House, 2nd Floor, 294, Perin Nariman Street, Fort, Mumbai-400001, Maharashtra, India
jigar@prime.co.in